Concept of Operations Essay Example | Topics and Well Written Essays - 1000 words

Concept of Operations - Essay Example System Goals 3. Operational Description 4. Operational Needs 4.1 Operational Needs – Retail User Viewpoint 4.2 Operational Needs – Client Organisation Viewpoint 4.3 Operational Needs – CRMS viewpoint 5. System Overview 5.1 Description of the System Proposed Content / Functionality Proposed Locations Software Implications Communication Requirements 5.2 Project Architecture Stakeholder / Element Descriptions Interconnect Diagram(s) Information Flow Diagram(s) 6. Operational and Support Environment 6.1 Facilities 6.2 Equipment 6.3 Hardware 6.4 Software 6.5 Personnel 6.6 Changes to Operational Procedures 7. ... Major benefits that can be achieved by the software are the efficiency, ease of accessibility, less chances of error and low wastage of time and effort. Besides, goals, the functionality of the software have been studied, thus claiming benefits that can be achieved by the software’s are ease of maintaining customer records, managing inventory, managing supply chain and thus it assists in forecasting client’s future deals. Additionally, various operational needs relating to different stakeholders have been coined in the document to gather better viewpoint from everyone. 1.3 Definitions, Acronyms and Abbreviation Inventory Management: It includes the management of stock on shelves and also the stock in storage (inventory). Supply Chain: It is basically the interconnection of organization’s various business processes starting from storage of raw material and leading to production of finished goods, in short starting from point of origin and ending up to point of con sumption. CRMS: Customer Relationship Management Systems Pty Ltd is a company that specializes in providing the customer management software to companies that provide rental services of equipment direct to the public. The company’s primary business is to provide softwares to companies for managing on-line bookings and reservations for hire companies. 2) SYSTEM GOALS Customer management software’s will help company in managing relations with customer, consumers, clients and also in forecasting sales. As the company is involved in providing software’s for companies dealing with equipment rentals thus the software will help the organization in maintaining online booking and reservations.